Privacy Policy
At Thule Energy Storage (“TES” or “we,” or “us”), we have established a Privacy Policy to protect the information that we secure for business purposes. We are committed to protecting the personal information that we have obtained about you. This Privacy Policy describes how we collect, use, share, and protect your personal information.
By accessing or using our website or services, you acknowledge that you have read, understood, and agree to this policy. If you cannot agree to this policy, then please do not use our website or services. To further understand our policy, please review the following details:
Information Collection From You
We collect your personal information when you register for our services. This information may include your name, phone number, customer type, correspondence, email address, and mailing address.
Information Automatically Collected
We may collect certain information automatically through your use of our services, such as which of the pages on our website that you access, the frequency of access, and what you click on while on our website. We collect information about the device you are using to access the website, such as hardware model, operating system, application version number, browser, and IP addresses. We do this through the use of cookies and other automated tracking technologies, such as those described below.
Cookies
We place “cookies” on your computer or device when you use our website. Cookies are small text files that we place in your computer or device to track your usage of our website. Other information you provide to us may be linked to the data stored in the cookie. A cookie assigns a unique numerical identifier to your browser or device, and may enable us to recognize you as the same user who has previously used our website, and relate your use of the website to other information about you.
Most browsers automatically accept cookies. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. Please be aware that by disabling cookies some website functionality may be impaired. You can also learn more about online advertising cookies and your ability to opt-out of certain online advertising cookies by visiting the following websites: http://www.aboutads.info/choices or http://www.networkadvertising.org/choices. For your mobile device, you can understand which third parties have currently enabled cookies on your mobile device and how to opt-out of some of those cookies by accessing the Network Advertising Initiative’s website at http://www.networkadvertising.org/mobile-choices from your mobile device. On your mobile device, you may also select “Limit Ad Tracking” (on iOS devices) or “Opt out of Interest-Based Ads” (on Android). Even if you disable tracking, keep in mind that you may still receive interest-based advertising, including from third parties with whom your information had been previously disclosed and that you may still receive advertising from third parties, though such advertising may not be based on your interests and preferences.
This website does not respond to “Do Not Track” signals.
Use of Personal Information
We use your personal information to provide you with our services, register your account (if you become a customer of our monitoring services), and respond to your inquiries. We also use your personal information to comply with regulatory requirements, prevent fraud, enforce this Privacy Policy and any other agreements you have entered into with us, for any purpose for which you provide consent, and for any other legitimate business purposes. Finally, we may use the information we collect from you for the purpose of website and user analytics and to improve our marketing efforts.
Sharing Personal Information
We may share the personal information we collect about you with our service providers and other third parties that allow us to provide our services to you. This may include the sharing of information about you with our service providers for the purposes of providing and improving the quality of our advertising and website analytics. For example, we share the personal information that we collect automatically from you with our service provider, Scorpion Design, LLC. To learn more about how Scorpion processes your personal data, please view their privacy policy, available here.
Additionally, we comply with Federal and State requirements related to the protection and use of your personal information. This means that we may share personal information when required by law or legal process, and we will endeavor to ask for and obtain your permission in such situations. We may also be required to obtain your authorization before disclosing certain types of personal information.
We may share personal information if we believe it is necessary in order to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person.
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of assets, or transition of service to another provider, your personal information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose such personal information.
We may share your personal information as appropriate to carry out any other legitimate business purposes permitted by law, such as sharing with our service providers and other partners that provide support to us when providing services to you.
We may disclose aggregated information with our business partners; this information is not specific to the identification of you as an individual.
Links to Other Websites and Services
The website may contain links to outside services and resources, the availability and content of which TES does not control. We are not responsible for examining or evaluating, and we do not warrant the offering of these services and resources or the content of these websites. TES does not assume any responsibility or liability for the actions, products, and content of these and any other websites. Any concerns regarding any such services or resources should be directed to the service or resource.
Protecting Personal Information
In order to protect your personal information, we maintain physical, electronic, and procedural safeguards, which we review regularly in keeping with technological advances. We restrict access to your personal information. Unfortunately, no security system is 100% secure, thus we cannot ensure the security of all personal information you provide to us via our interactions.
Children's Personal Information
Our services are not intended for use by children. We do not knowingly collect personal information from children under the age of 13 years. Please contact us if you believe we may have unknowingly collected information from a child under 13 years of age, and we will take steps to delete any such personal information.
Changes to Our Privacy Policy
TES’s most current Privacy Policy will be available on our website or at the bottom of the homepage. You are encouraged to review it periodically to familiarize yourself with our Privacy Policy and how it may apply to your personal situation. If there are any material changes or amendments to the Privacy Policy, we will notify you by posting an updated Privacy Policy to the website.
Contact Us
For additional information or questions, please contact us at: info@thuleenergystorage.com.
Additionally, if you feel that we are not abiding by this privacy policy, you may contact us via telephone at (949) 334-2243 or via mail Attn: Privacy Officer, 3396 Sunland Way, Costa Mesa, CA 92626.
Security
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.
If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Sharing
We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.
We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:
- Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
- Protect and defend the rights or property of our Website and related properties
- Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties
Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.
Links
This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.